Terms of Service

Welcome to HIX Soaps & Co. By accessing or using our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully before using our site.

Overview

HIX Soaps & Co. provides handcrafted grooming, body, and home products, including soaps, candles, beard care, and related goods. Throughout the site, the terms “we,” “us,” and “our” refer to HIX Soaps & Co.

By visiting our website or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced on this site.

Product Information

We make every effort to display our products, descriptions, and scent profiles as accurately as possible. Because our products are handcrafted in small batches, slight variations in color, appearance, texture, and scent may occur.

We reserve the right to modify or discontinue products at any time without notice.

Pricing & Availability

All prices are listed in U.S. dollars. Prices, product availability, and promotions are subject to change without notice.

We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or product availability issues.

Shipping

Orders are typically processed within 2–4 business days. Shipping times may vary depending on carrier delays, holidays, weather conditions, or high-order periods.

HIX Soaps & Co. is not responsible for delays caused by shipping carriers once orders have been shipped.

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.

Returns & Refunds

Please review our Return & Refund Policy for information regarding damaged items, returns, exchanges, and refunds.

Product Use & Safety

Our products are intended for external use only.

Customers are responsible for reviewing ingredient information and discontinuing use if irritation occurs. HIX Soaps & Co. is not liable for allergic reactions, misuse of products, or improper storage or handling after delivery.

Candles should always be burned responsibly and never left unattended.

Intellectual Property

All content on this website, including logos, branding, product names, images, text, graphics, and designs, is the property of HIX Soaps & Co. and may not be copied, reproduced, or used without written permission.

Limitation of Liability

HIX Soaps & Co. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the purchased product.

Privacy

Any personal information submitted through our website is handled in accordance with our Privacy Policy.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website following changes constitutes acceptance of those changes.

Contact

For questions regarding these Terms of Service, please contact:

support@hixmade.com